Refund & Return Policy
At Reseller Deals, we strive to ensure your satisfaction with every purchase. Please read our Returns & Refunds Policy carefully before completing your transaction.
1. Delivery Policy
All products purchased from Reseller Deals are delivered electronically. Once your payment is processed, the product link and activation details will be sent immediately to the email address provided at the time of purchase. No physical delivery will be made.
2. Incorrect Email Address
It is your responsibility to ensure the accuracy of the email address provided during checkout. If you mistakenly enter an incorrect email address and have already made the payment:
- Contact Us Immediately: Write to us at Support@resellerdeals.store with your order details.
- Verification Process: To safeguard against fraud, we may request additional information to verify your identity and locate your purchase.
- Resolution: Once verified, we will resend the product link to your correct email address.
3. Refund Policy
Due to the nature of electronic delivery and instant access to the purchased product, all sales are final, and refunds are not available unless under exceptional circumstances, such as:
- The product link or activation code was never delivered to the email address you registered (and verified).
- The product was found to be defective or unusable due to issues on our end.
If you believe you are eligible for a refund, please contact us at Support@resellerdeals.store within 7 days of your purchase. Our team will review your case and provide assistance.
4. Non-Refundable Scenarios
Refunds will not be issued for the following reasons:
- Incorrect email address provided at checkout (unless reported and corrected per Section 2).
- Change of mind after the purchase.
- Failure to meet system requirements for the purchased software.
- Misuse or unauthorized sharing of the activation code.
5. Customer Support
For any questions or issues regarding your purchase, delivery, or usage of our products, please reach out to us at:
- Email: Support@resellerdeals.store
Our team is committed to resolving your concerns promptly.